TERMS AND CONDITIONS
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These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Professional Hospitality Connections LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of the Company’s website, platform, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.
Use of the Services is limited to individuals who are at least eighteen (18) years of age and capable of forming legally binding contracts under applicable law. By using the Services, you represent and warrant that you meet these requirements.
The Company operates an online platform designed to connect hospitality industry employers, including restaurants, hotels and country clubs, with individuals seeking employment opportunities. The Services provide tools for job postings, candidate profile creation, resume uploads, and direct communication between Employers and Candidates.
Employers may post job opportunities and may also initiate direct outreach to Candidates through the platform. Candidates may create profiles, upload resumes, and respond to employment opportunities. Candidate access to the platform is provided free of charge unless otherwise specified.
The Company’s role is limited to facilitating introductions and communications. The Company does not act as an employer, employment agency, recruiter of record, or staffing firm, and does not participate in or control hiring decisions, compensation negotiations, scheduling, job duties, or other terms of employment. All employment relationships are formed directly between Employers and Candidates.
The platform may request that Candidates answer limited screening questions intended solely to confirm the accuracy of profile information and general interest in hospitality-related roles. Such screening is administrative in nature and does not constitute evaluation, verification, criminal background check, or endorsement of any Candidate.
Users may be required to create an account to access certain features of the Services. Users agree to provide accurate and complete information and to maintain the confidentiality of account credentials. Users are responsible for all activities occurring under their accounts and must promptly notify the Company of any unauthorized use.
Accounts may not be shared, transferred, or assigned without prior written consent from Professional Hospitality Connections LLC.
Employers acknowledge and agree that:
a. All hiring decisions, compensation terms, and employment conditions are determined solely by the Employer.
b. The Company does not evaluate the legality, competitiveness, or suitability of any job opportunity posted on the platform.
c. Employers are solely responsible for compliance with all applicable federal, state, and local employment and labor laws.
d. Employers may post job listings and directly communicate with Candidates using the platform.
Candidates acknowledge and agree that:
a. Access to the platform is free unless otherwise specified.
b. The Company does not guarantee job placement, interviews, compensation levels, or employment duration.
c. All employment decisions are made exclusively by Employers.
d. Candidates are responsible for ensuring that all information submitted is accurate, truthful, and current.
Employer access to certain features of the Services is provided on a monthly subscription basis billed in advance.
By subscribing, Employers authorize the Company to charge the designated payment method on a recurring monthly basis until the subscription is canceled.
Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the next renewal date.
Cancellation requests take effect at the end of the billing cycle they are received. No prorated refunds will be issued for partial billing periods except where required by applicable law.
The Company does not charge placement or success fees and does not receive compensation based on hiring outcomes.
The Company provides a technology platform that enables Employers and Candidates to connect and communicate. The Company is not a party to any employment agreement and does not supervise, control, or direct any employment relationship formed through the platform.
The Company does not verify employment credentials, references, background checks, licenses, or legal work authorization of any user. Users are solely responsible for conducting their own due diligence.
The Company does not endorse, recommend, or guarantee any Employer, Candidate, job opportunity, or employment outcome.
Users may submit resumes, job descriptions, communications, and other materials (“User Content”). By submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display such content for the purpose of operating and improving the Services.
Users represent and warrant that they possess all necessary rights to submit User Content and that such content does not violate any law or third-party rights.
Users agree not to:
a) Use the Services for unlawful, fraudulent, or misleading purposes
b) Provide false or deceptive information
c) Harass, threaten, or harm other users
d) Interfere with platform security or functionality
e) Upload malicious code or harmful materials
The Company reserves the right to suspend or terminate accounts for violations of these Terms.
9.1 The Company reserves the right, in its sole discretion, to suspend, restrict, or terminate any Candidate account for violations of these Terms, including but not limited to the following:
a) Failure to be legally authorized to work in the United States.
b) Receipt of multiple complaints from employers, clients, or other users of the platform.
c) Failure to satisfy or maintain the Company’s screening, qualification, or eligibility requirements.
d) Repeated tardiness or failure to report to scheduled shifts on time.
e) Failure to appear for a scheduled shift without prior notice (no call, no show).
f) Engagement in sexual misconduct, sexual harassment, or other inappropriate conduct in the workplace.
g) Engagement in unlawful discrimination or discriminatory conduct in the workplace.
9.2 The Company further reserves the right, in its sole discretion, to suspend, restrict, or terminate any Employer account for violations of these Terms, including but not limited to the following:
a) Failure to compensate Candidates in accordance with applicable federal, state, or local laws, including but not limited to California labor laws where applicable.
b) Repeated or excessive cancellation of scheduled shifts after Candidates have accepted such shifts.
c) Engagement in sexual misconduct, sexual harassment, or other inappropriate workplace conduct.
d) Soliciting, recruiting, or otherwise attempting to hire or engage Candidates outside of the Company’s platform in violation of Company policies.
e) Engagement in unlawful discrimination or discriminatory conduct in the workplace.
The Company reserves the right to investigate any alleged violation of these Terms and to take any action it deems appropriate, including suspension or termination of access to the platform.
The Services may include integrations with third-party providers, including payment processors, analytics tools, and artificial intelligence service providers. The Company is not responsible for the availability, accuracy, or practices of such third parties. Use of third-party services is at the user’s own risk.
By using the Services, you consent to receive communications from the Company electronically, including but not limited to email, phone calls, and text messages (SMS or similar messaging services). These communications may include account notices, billing communications, policy updates, service-related announcements, and other information related to your use of the Services.
You acknowledge and agree that the Company may contact you using the contact information you provide, including through automated or prerecorded calls or text messages where permitted by applicable law. Standard message and data rates may apply depending on your mobile carrier and service plan.
You further agree that such electronic communications satisfy any legal requirement that notices or communications be provided to you in writing. If you wish to update your communication preferences or contact information, you may do so through your account settings or by contacting the Company directly.
All rights, title, and interest in and to the Services, including software, design, content, and trademarks, are owned by or licensed to the Company and are protected by intellectual property laws. No rights are granted except as expressly set forth in these Terms.
The Company respects intellectual property rights and will respond to properly submitted claims of infringement. If you believe content on the platform infringes your rights, you may submit a written notice identifying the allegedly infringing material and your contact information. The Company reserves the right to remove disputed content and terminate repeat infringers.
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Company does not guarantee job placement, candidate suitability, employer reliability, or any employment-related outcome.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to the use of the Services. The Company’s total cumulative liability shall not exceed the total amount of fees paid by the user to the Company during the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses arising out of or relating to your use of the Services, violation of these Terms, or any employment relationship formed through the platform.
The Company shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, cyber incidents, acts of government, labor disputes, or interruptions in internet or hosting services.
Users may not assign or transfer their rights or obligations under these Terms without prior written consent from the Company. The Company may assign these Terms in connection with a merger, sale of assets, or corporate reorganization.
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association. Arbitration shall be conducted on an individual basis, and users waive any right to participate in class or representative actions.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Users agree to comply with all applicable export control and economic sanctions laws and represent that they are not located in any jurisdiction subject to U.S. embargoes or restrictions.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure by the Company to enforce any provision shall not constitute a waiver of that provision or any other right.
The Company reserves the right to modify these Terms at any time. Updated versions will be posted with a revised effective date. Continued use of the Services following any modification constitutes acceptance of the revised Terms.
Professional Hospitality Connections LLC
31558 Agoura Rd, Unit 7
Westlake Village, CA 91361
United States
Email: info@professionalhospitalityconnections.com
These Terms, together with the Privacy Policy and any referenced policies, constitute the entire agreement between the parties concerning the Services and supersede all prior or contemporaneous understandings.